West End Veterinary Office as the 8th New York-Based Animal Hospital to Join the Growing CVP Family

Community Veterinary Partners (CVP) is pleased to announce West End Veterinary Office as the newest animal hospital to join the growing CVP family. West End is now the 8th New York-based veterinary practice within the CVP community, continuing CVP’s steady expansion on the Eastern side of the United States.

Led by Dr. Don Factor, with associate veterinarian Dr. Krysten Santiago, the Newburgh-based veterinary practice comes to CVP with a focus on providing animal care for a wide variety of exotic, avian, and household pets, as well as other small animals.

“At CVP, we know that people’s love for animals extends beyond the typical household pet. That is why we are so excited for West End to join us. With their focus on providing compassionate and comprehensive care for a wide variety of animals, West End’s dedicated veterinary staff’s experience will be a benefit to the entire CVP family,” said Kevin Ruffe, CEO of CVP. “We are looking forward to what we will be able to accomplish as we continue to build and grow together.”

Operating for nearly two decades, West End provides routine and preventative wellness, medical, surgical, and dental care, emergency services, labs and diagnostics, and a noninvasive cold laser therapy program to help reduce or avoid the use of drugs or surgical interventions for painful and inflammatory conditions. West End is certified as a cat-friendly practice by the American Association of Feline Practitioners (AAFP), which sets guidelines and best practices on providing veterinary care to cats.

Additionally, West End is a proud practitioner of “Fear Free” techniques to help ensure that every pet experiences the most stress-free visit possible. From a variety of tools and techniques, including pre-treated blankets with natural cat pheromones to help felines relax, private, pet-friendly waiting rooms for cats, birds, exotic or small animals, ensuring that staff use dimly-lit exam rooms, low voices, and gentle handling, and offering toys and treats as rewards and distractions, every effort is taken to ensure both pets and humans look forward to and enjoy the entire veterinary experience.

“When I founded West End in 2001, I did so because I believe all animals should be treated with the care, compassion, and love they deserve, whether they have four paws, feathers, or scales,” Dr. Factor said. “Throughout the entire process of deciding to integrate our practice into CVP’s network, I focused on the people our veterinary staff would connect with as we continue to grow. We’re a big part of the special bonds people build with their pets over their lifetimes and we don’t take that responsibility lightly. We saw those values reflected in CVP and the CVP community.”

With the addition of West End, Community Veterinary Partners maintains its focus on providing quality care and compassion to animals and families in their communities.

Rocky Point Animal Hospital joins CVP as the fourth in the state of New York.


Community Veterinary Partners is excited to announce the addition of our most recent hospital, Rocky Point Animal Hospital in Rocky Point, NY! The four-doctor practice joins CVP as the 43rd hospital overall, and the fourth in the state of New York.

Rocky Point Animal Hospital Team

Dr. Richard Caputo, one of two owners of Rocky Point Animal Hospital, earned his doctor of veterinary medicine from Cornell University in 1991. He is well known in the community for his friendly, gregarious nature and his ability to make people feel special. Dr. Caputo is highly respected among his peers in the Long Island veterinary community and the public at large. He has a special interest in animal behavior, particularly working with owners to help them raise well behaved, emotionally balanced puppies as yhe i

Dr. Chris Cangeleri, co-owner of Rocky Point Animal Hospital, earned his doctor of veterinary medicine degree from Cornell College of Veterinary Medicine in 1999. He was inspired to become a veterinarian after spending time as a wildlife rehabilitation. He has worked closely with local wildlife organizations, providing medical, surgical, and diagnostic support, as well as participation in fundraising efforts on behalf of those organizations.

Rocky Point Animal Hospital has been serving its clients with the highest level of medical care in their current location – prioritizing the comfort and well-being of all pets — since the late 1970s. In 2003, Drs. Cangeleri and Caputo purchased the practice with the goal of bringing a more progressive approach to medicine, while retaining the personal, compassion-driven level of service their clients had grown to expect.

Rocky Point Animal Hospital places a strong emphasis on preventive care and early detection of disease at every stage of a pet’s life. Employing modern digital radiography, ultrasound, dental radiology and comprehensive laboratory services, along with their long-standing relationships with local veterinary specialty centers, and a vast network of national resources, RPAH is able to provide the most advanced diagnostic capabilities.

The clinic also provides in a wide array of surgical options (taking the approach that no surgery is ever “routine”), as well as complete pain management before, during, and after surgery. In addition RPAH takes a modern, proactive approach to dental care, comprehensive, lifestyle-based vaccination protocols, and medical management of chronic diseases like diabetes, special needs and senior care. An on-site boarding facility is available for client pets with special medical needs.

“The thing that really stands out about Dr. Cangeleri and his team, and the reason why Rocky Point Animal Hospital is such an outstanding addition to the CVP family, is the level of compassion that they have for the pets that they serve,” says Lou Weihrauch, Vice President of Operation as Community Veterinary Partners. “It’s not just about serving the role of a doctor, but they are also an advocate for these animals, making them feel as if they are part of a larger family. They are on the cutting edge of advanced medical care, but they never lose that personal touch that their clients have always loved. We are so excited to have them as one of our own at CVP.”

Learn more about Rocky Point Animal Hospital HERE