CVP is Hiring a Data Analyst in Philadelphia

Community Veterinary Partners (CVP) owns and operates veterinary hospitals and is committed to providing world-class treatment and health services to animals. CVP is a growing family of animal hospitals with a presence across many states on the East coast. With an accelerating rate of acquisitions, CVP offers a fast paced, exciting, and true entrepreneurial work environment.

The Data Analyst will work with CVP’s financial and operations teams as well as third-party vendors to maximize the usability of and value derived from the available data sets. The Data Analyst will lead data aggregation and cleanup efforts across the various source systems and develop and implement scalable processes for data analytics, benchmarking, ad hoc and standard reporting, decision support, predictive modeling, and metric/KPI development. The Data Analyst will play a key role in defining and automating CVP’s data and reporting strategies, while collaborating with key CVP stakeholders to understand the heart of the business and provide recommendations for improvement.

Essential Duties & Responsibilities

  • Work closely with management to prioritize the company’s business and information needs
  • Aggregate data from multiple primary or secondary data sources and maintain databases to ensure data reconciliation
  • Explore current and past operational and financial data and performance to identify, analyze, and interpret trends or patterns
  • Use statistical techniques to interpret data and analyze results
  • Conduct root cause analysis and collaborate with vendors to diagnose data inconsistencies and develop strategies to improve data accuracy
  • Drive Data Governance and Data Quality initiatives to maximize data value and address required data corrections as appropriate
  • Determine best methods to reliably produce desired financial and operational metrics/KPIs from available data
  • Assemble and summarize data to structure sophisticated financial and operational reports and dashboards
  • Collaborate with finance and operations functions to review findings, further explore identified performance trends, and assist with supplemental data gathering and analysis needed to formulate recommendations for improvement
  • Drive continuous improvement in data structure and reporting to support a rapidly scaling business

Preferred Education & Experience

The ideal candidate should have knowledge of complex statistical analysis and familiarity with large complex data sets. Desired experience includes:

  • 2-4 years of data management, analysis, and reporting experience
  • Bachelors in Accounting, Finance, Management, Mathematics/Statistics, Computer Science, or Engineering
  • Experience in SQL and/or SQL Server, including data modeling and ETL principles, is a MUST
  • Experience developing use cases or user stories and translating business needs into technical solutions
  • Ability to collect, organize, and analyze significant amounts of information quickly
  • Technical skills in data mining, segmentation, and statistical modeling
  • Experience building reports and dashboards that include complex logic and calculated fields using standard BI tools
  • Attitude of continuous improvement with ability to incorporate knowledge of industry trends in Analytics & Information Management
  • Ability to work independently and take initiative to identify, analyze, and resolve issues with minimal direction or oversight
  • Curiosity, drive, and critical thinking skills to dig deep and make connections between data trends and business outcomes
  • Strong communication skills with the ability to present findings, communicate complex topics, and translate data into digestible formats for many different audiences
  • Ability to build a compelling business case and influence stakeholders at various levels
  • Experience is the following is also a Plus: Payroll & Time Keeping systems, Microsoft Office (particularly Excel & Access), NetSuite, one or more leading BI Solutions (PowerBI, Tableau, Qlik, Business Objects, etc), OLAP, Visual Basic Programming, Databases, ERP systems and related technologies

To apply visit ZipRecruiter HERE


Finding the Best Person for the Job: Making Better Hiring Decisions At Your Veterinary Hospital

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Written By: Katina Palm- Community Veterinary Partners: Field Operations Manager

Finding the right person for the job is key to your hospital’s success. As hospital owners and managers, we tend to be naturally drawn to applicants that are similar to our own strengths and weaknesses. Sometimes, this may lead to a hire that isn’t the perfect fit for the position.  Don’t be afraid to hire someone unlike yourself. Instead, strive to hire someone that can provide the skills that you require- the differences may be just what your hospital needs to successfully fill this position.

To get you started:

Before you build your job ad, start by updating the job description to insure that the role you are trying to fill is highlighted. Be as specific and clear as you can. Mentioning specific tasks and situations that the role may encounter can help a prospective candidate see if they are a good fit. Sometimes job ads can be generic when they should be much more specific. Don’t be afraid to ask for what your want in your candidate.

For example:

If you are seeking a manager, you will want to attract a certain person.

– A generic job ad could say something as simple as: “Looking for strong managerial skills”

– A more in depth ad should say “Seeking an experienced manager who has at least two years of management experience in a customer service based industry.

If you are seeking a receptionist, consider using similar phrases:

– “We strive to provide excellent customer service and we depend on our reception team to lead this process. Customer service experience is required.”

– “Veterinary experience is recommended, but not required.”

Remember that veterinary information can be taught, but personality is less likely swayed with training.

Success is measured by skill and personality. Take the front desk for example. Your selection of a Client Service Representative should be someone outgoing and comfortable working directly with people. Hospitality and good customer service are essential skills that will make your clients feel welcome. This person should also have an eye for detail and an ability to think outside the box to maximize the client experience.

Your technical team will vary depending on their area of expertise.  Exam room techs should connect easily with the clients and patients. Your client’s perception of his or her visit is primarily based on an emotional response since how they feel is critical. Surgical and laboratory technicians will likely have a different demeanor as they are more specialized in tedious tasks. For smaller hospitals, it is sometimes necessary to find techs that are able to adapt to wearing many hats and this requires good communication during your interview process to find the right fit.

You should have a job description for each role within your hospital. Use this tool to clearly spell out your expectations to candidates to determine their skill level. These are also great to refer to when you are reviewing resumes and interviewing.

Wait until you find the right fit for the job! In a future blog, I will discuss how to set up new hires for success.


We're hiring a Marketing Manager

We’re on the lookout for an entrepreneurial marketing manager. Here’s the full job description where you can also apply for the position.


We're Hiring a Senior Accountant

Community Veterinary Partners has an opening for a senior accountant. This person is responsible for accounting and administration solutions for our veterinary practices as well as our management group. Accounting duties include, but are not limited to, management of account reconciliations, cash management, accounts payable, month-end closing, financial reports and related analysis. In addition to the accounting responsibilities, this person assists with new investment analysis, conducts due diligence of potential investment opportunities, and other special projects.

The ideal candidate will have a college degree and 5+ years of experience using Quickbooks and Excel. Working knowledge of generally accepted accounting principles (GAAP) is desirable.

The successful candidate should have a proven track record of being able to adapt to changing priorities, ability to work under pressure and meet tight deadlines as well as be able to demonstrate professionalism with superior communication skills at all times.

Send a resume and cover letter to Marc Nathan at mnathan@cvpco.com to apply.