A Web Site for the Animal Hospital of Dauphin County

We made our first investment earlier this year in the Animal Hospital of Dauphin County, a five-doctor practice located in Harrisburg, Pa. Since then we’ve been working hard to optimize the business operations. We took over the back-office headaches from Dr. Jim Kepner — the bill paying, the payroll, the HR management and more — and have been looking for ways to improve the marketing of the hospital. Continue reading…


Meet us at PVMA

We’ve shied away from buying booths at veterinary conferences. Somehow it felt too formal, too corporate. We like to see ourselves as different than the other companies in this industry and taking a booth felt like what everyone else did. Continue reading…


Dr. Sarsfield’s Alzheimer’s Disease Benefit

Community is part of our name and part of our DNA. We’ve talked about this part of who we are in previous posts. It’s great to see the same dedication in our partners. Recently Dr. Bob Sarsfield, our business partner and the chief medical officer at the Animal Hospital of Dauphin County, held his annual benefit for Alzheimer’s Disease . More than 120 people participated, and more than $35,000 was raised. This is the 14th year that Dr. Sarsfield has held the golf tournament, which has now raised $335,000 to support Alzheimer’s caregivers and their families.

Dr. Sarsfield started the event after the death of his father Robert Sarsfield, Sr. His entire family takes part in the planning and the (busy) day of activities.

Dr. Sarsfield is a very low handicap. Danny, Marc and I didn’t do nearly as well (although Marc chipped in for birdie on the 15th), but we had a great time playing Hershey Links.

 

 


Why we’re doing this

Why are we building a veterinary services company?

Like a lot of things in life, the answers are complicated, and in some respects depend on who is doing the asking, but there are some common themes: Continue reading…


My Turn in the Kennel with the Dogs, Cats and Possum

My partners and I have spent many hours in veterinary hospitals over the past year, talking with vets and techs and front-office staff about the issues and opportunities in today’s veterinary world. For a few months last year, I did some part time consulting for the owner of a two-vet hospital just north of Philly. But none of us have had the chance to do the real work of a veterinary hospital. So as part of our new investment in the Animal Hospital of Dauphin County, we are each taking turns shadowing the great staff at the hospital. Last week we started our work, and my first assignment was in the kennel. Continue reading…


New Vets: More emotional, less scientific

A new study recently published in the Journal of Veterinary Medical Education shows an interesting shift happening in the psychological makeup of incoming veterinary students. The authors have been giving the infamous Myers Briggs personality test to new students at the Louisiana State University for the past 12 years. For the first eight years of the testing, the key personality traits of the students were the following: Continue reading…


Our First Investment

A few weeks ago, we made our first investment in the veterinary world, buying a majority ownership stake in the Animal Hospital of Dauphin County. We’re very excited about this news. Continue reading…


Sally Joins the Family

It’s been more than a decade since I have had a dog in the house.  In that time, my wife and I got married and had two great girls (age 7 and 2), and though we have talked about getting a dog, my wife, who grew up with a cat, was hesitant.  To make matters more challenging, my seven year old, Elena, began to exhibit some nervousness around larger dogs when she was four years old (so much for my desire for a Great Dane).  Luckily, from the moment my two year old could walk she exhibited absolute love and fearlessness around all dogs.  Continue reading…