“We are proud to announce our new partnership with Community Veterinary Partners. Our doctors have provided comprehensive and compassionate veterinary care for local dogs, cats and pocket pets for over 35 years.” The anticipation of Dr. Kusterbeck, Owner and Medical Director, to be a part of the CVP family matches CVP’s excitement in welcoming Ridge Lake Animal Hospital: “The Community Veterinary Partners team is very excited to partner with Dr. Kusterbeck and the team at Ridge Lake Animal Hospital” (Dennis McMichael, CVP Director of Integration and Regional Director of Operations).
“Comprehensive and compassionate care” is certainly representative of what Ridge Lake provides to the animals of Woodbridge, Virginia and the surrounding areas. In addition to cats and dogs, the experienced staff regularly serve reptiles, birds, and other pocket pets. Their facilities also offer everything a client could hope to find and address nearly all areas of care. They have a pharmacy, a surgical suite, and exam rooms. Their digital X-ray equipment is also equipped to handle dental X-rays. Clients are happy to have the option of indoor boarding facilities—with a great outdoor walking area—and grooming services.
In addition to working hard every day to serve their patients, the staff at Ridge Lake Animal Hospital is quick to lend a helping hand to the community at large. The event Dog’s Walk for a Dog Park helped raise money for a dog park in Prince William County, and Ridge Lake Animal Hospital provided medical care and adoption services for some of the victims of Hurricane Katrina. Ridge Lake regularly holds rabies clinics, attends local schools’ career days, and offers reduced cost spay and neuter programs. Dr. Kusterbeck believes, “With Community Veterinary Partner’s help, we will strengthen our position in the community and continue to provide outstanding pet care into the future.”
Ridge Lake Animal Hospital opened in 1982 and became AAHA accredited in 1984. It has a long and reputable history of treating pets like members of the family. Dennis McMichael (CVP Director of Integration and Regional Director of Operations) expressed his confidence in the partnership: “Ridge Lake’s strong reputation for quality care and exceptional customer service go hand-in-hand with our organization’s ongoing philosophy of progressive practice management, making the hospital an excellent addition to the CVP family of veterinary hospitals.”
It’s with great pleasure that we introduce Keystone Veterinary Hospital as a CVP hospital! Keystone is located in Oxford, PA and is our 15th hospital located in Pennsylvania.
For lead doctor Dr. Tonya Nowell-Neville and her staff, community matters. CVP Chairman Michael Raphael notes, “Dr. Neville and the hospital are very connected to their community and host several fundraisers to support local youth” in addition to engaging in other forms of community service. That community service is even a part of their mission statement! Personally, Dr. Neville also actively supports local businesses and is involved with her church and area animal organizations.
Keystone Animal Hospital’s concern for the community is obvious in the work they do too. They offer discounts on care to rescue groups and families with multiple pets, and they serve the senior citizens of Oxford and surrounding areas with 10% off on Tuesdays. If a client is unable to get to the hospital, their pet’s needs are still taken care of; Keystone’s staff makes house calls within 15 miles of the hospital.
Whether it’s their community of clients or the community of Oxford, PA at large, the employees of Keystone Animal Hospital do all they can to bring care and compassion to both animals and humans. Much of that care is possible through communication. CVP Chairman Michael Raphael notes, “The whole staff values communication, making sure that their clients feel comfortable and satisfied with the care their pets receive.” Doctors and staff ensure their communication skills and their quality of care are up-to-date through continuing education (CE). Dr. Neville says of the partnership with CVP, “CE opportunities and group learning from affiliated vet hospitals has been an unforeseen benefit that we are enjoying immensely.”
The staff at Keystone Animal Hospital go above and beyond to make sure animals’ needs are met. In addition to the typical offerings of an animal hospital, they provide after-hour care 7 days a week until 9 PM; in-house grooming by Patricia, who owned her own grooming business and kennel for 25 years; and nutritional counseling services. The staff at Keystone understands that the nutritional needs of pets change over time and throughout the events of their life, including puppyhood and pregnancy. On the business side of things, Dr. Neville is happy with the opportunities partnering with CVP has provided: “…volume purchasing allows us to be competitive in our market by passing on the savings to our clients therefore creating a win-win for client and clinic.”
As Michael (Chairman of CVP) says, “We know there are good things to come for Keystone!”
In August Community Veterinary Partners welcomed our second feline-only practice, The Cat Doctor, to our family. Established in 1983, this hospital has been steadfastly serving the community for more than 30 years. The Cat Doctor is an AAHA accredited hospital and is certified as a Cat Friendly Practice by the AAFP at the Gold Status.
What makes The Cat Doctor special? The staff’s love for and focus on felines, of course, but it’s also their desire to go above and beyond. “I am so pleased The Cat Doctor decided to join our team. Their passion for cats is obvious in everything they do for the felines in their care, extending even to house calls and transporting cats for their owners who can’t bring them in,” says chairman of CVP, Michal Raphael. In addition to house calls and their transport service, The Cat Doctor also offers Level II Reiki, acupuncture, boarding.
Medical Director Dr. Jessica Beiting earned both her undergraduate and veterinary degree from Cornell University and has been with the hospital since 2007. Dr. Beiting has found the transition with CVP to be very positive, sharing that, “I found them to be supportive every step of the way. They have helped guide me in my new role as lead veterinarian and have allowed our hospital to continue to practice the high quality of feline medicine my staff and clients are used to seeing.”
One of the great advantages of joining Community Veterinary Partners is the access you gain to a group of veterinary professionals who are all invested in each other. “I love being a part of a larger group of successful veterinary hospitals where I can reach out to these veterinarians with any questions or for advice. My passion is veterinary medicine, not so much the business side of things, so I am happy CVP allows me to continue to do what I love: save kitties!”
A great bonus to visiting The Cat Doctor? The Housecats! Lois Lane, Violet, and Sparky needed extra attention and care that The Cat Doctor could provide. Now they’re permanent residents!
Stay up-to-date on what’s going on at the The Cat Doctor by liking them on Facebook!
Dr. Denish, lead veterinarian for Rhawnhurst and Elkins Park Hospitals, graduated from Arcadia University in 1989 and earned a degree from the University of Pennsylvania School of Veterinary Medicine in 1993. In addition to splitting his time between the two hospitals, he is also the staff veterinarian at the Elmwood Park Zoo. Dr. Denish shares his special interests in exotic animal medicine and surgery by providing compassionate care to pocket pets; birds; and exotics, including reptiles; as well as to cats and dogs.
Community Veterinary Partners is familiar to Dr. Denish. He says, “I have known the founders of CVP since their inception and watched them grow into a fantastic organization that shares a common mission statement with our hospitals…I am very proud and honored to be part of the CVP team…It is my hope to have a long-term relationship with CVP such that my clients are rewarded with continued quality veterinary care and we are able to renovate and expand our second location.”
We are equally excited about the prospects of Rhawnhurst and Elkins Park Hospitals in the CVP family! Daniel Eisenstadt, Chairman of CVP, says, “We are delighted to welcome Rhawnhurst Animal Hospital and Elkins Park Veterinary Hospital to the CVP family. We have known Dr. Adam Denish for many years as an advisor and part of our Member Network and we are delighted to have him join CVP as a lead veterinarian.”
The teams at Rhawnhurst and Elkins Park Hospitals include lead veterinarian Dr. Adam Denish, Dr. Marsha Katz, Dr. Trina Russel, and several skilled technicians. Elkins Park Veterinary Hospital also provides boarding services to the community. Their boarding area is well lit, clean, and their staff makes sure it’s a pleasant environment for pets while their owners are away.
Community Veterinary Partners is pleased to announce the addition of Greenfields Veterinary Associates to our family.
Greenfields Veterinary Associates has a proud 53-year history of serving southern New Jersey and has been voted Best of Gloucester County. Its compassionate and experienced team of doctors includes Dr. Nina Beyer, Dr. Caroline Lafferty, Dr. Yasmin Mahmood, and Dr. Christopher Salerno.
Dr. Beyer knew from age 12 that she wanted to be a veterinarian, and in 1999 she became a partner at Greenfields. In 2006 she became the sole owner and is eager to be starting the next chapter for her hospital.
“I am thrilled to be able to join the CVP family; this is the next step in our development as a leading practice in the area,” shares Dr. Beyer. After graduating from Pennsylvania State University, Dr. Beyer went to the University of Pennsylvania School of Veterinary Medicine to attain her VMD degree. Since then she has become involved in greyhound rescues and has spayed and neutered and cleaned teeth for hundreds of greyhounds on their way to new homes.
“I’m so excited that Greenfields is now part of CVP,” said Michael Raphael, chairman of the hospital group at CVP. “Dr. Nina Beyer is a special veterinarian and person. She has shown strong leadership skills in developing her technical and support staff. The bond in their family is very tight and it extends to their clients as well.”
Greenfields Veterinary Associates is equipped with the latest in equipment and technology and provides wellness care, surgery, dentistry, and emergency care as well as alternative care such as acupuncture and laser therapy.
Will you be attending the Atlantic Coast Veterinary Conference this week? If so, stop by and see us at booth #125 to chat with someone from Community Veterinary Partners. Also, you can enter to win a FREE iPad! We’ll see you there!
“I’d like to continue practicing, but it is going to take a miracle to keep my license,” he said in a letter to clients. “I don’t feel I can conform to their request… there is a lot in the settlement that I don’t feel right about.”
For Veterinary Students the Hardest Lessons of All is Saying Goodbye
Euthanasia is one of the most common procedures veterinarians perform, and some individual doctors put more than 100 of their patients to death each year. Experts say that can exact an indelible psychological toll. And now college programs training future veterinarians are paying special attention to the emotional aspects of death.
Ninety-five percent of dogs exposed to Lyme disease do not have symptoms, according to the Centers for Disease Control (CDC). And according to a recent study, their immune systems may be tricked into not launching a full-blown response or developing lasting immunity to the disease.
Forum: Lyme disease a continual issue in dogs, and humans
Lyme disease is diagnosed more readily and responded to differently in animal health compared to human health. Two veterinarians and two experts on tick-borne disease in people spoke on Sept. 10 at an unusual forum in Syracuse, N.Y. It was unusual because it is rare for medical professionals on the animal and human side to share information on the same stage.
Veterinary documentary featured at film festivals
What began as a graduate student’s film project has blossomed into a critically acclaimed documentary about a larger-than-life veterinarian in pursuit of his passions: animal health and community outreach. New York Vet follows Long Island veterinarian Dr. John Charos throughout his daily life operating a chain of practices and volunteering to prevent animal abuse.
We’ve been seeing strong growth at our hospitals, but the data out of California is truly remarkable. A new survey shows almost 10 percent growth in August. Some of it is due to price increases, but even adjusting for that, the growth is impressive. In our family of 16 hospitals along the Mid Atlantic, all but one has grown revenue this year. It’s been a mix of initiatives contributing to the increases: new services, improved client communication, marketing initiatives.
What is driving revenue growth at your hospital? Comment at our website.
Earlier this month the AVMA cut short its America’s Favorite Veterinarian contest. The reason at the time was “cyber bullying.” But VIN has taken a closer look at the decision and finds more at work than just a few online activists.
“It was frustrating,” said Dr.Christy Layton, a contestant. “To be able to name yourself America’s Favorite Veterinarian is a great way validate the care and compassion we give to animals every single day. We had put in hours and hours of work, creating a Facebook page, promoting that page. We had 700 likes and a lot of followers. We bought a banner for the hospital… and the effort was void.”
The Top Story
Debate Brews about Reasons AVMA Cancels America’s Favorite Vet Contest
Two weeks after the American Veterinary Medical Foundation abruptly ended a national contest due to cyberbullying, contestants are speaking out about how they unwittingly got snagged in the hot-button issue of declawing.
Each fiscal quarter, CVP Member Network hospitals share their financial results with us. We ask them to do this so we can compile a benchmarking report. In the second quarter of 2015, our Member Network hospitals continued to show positive revenue growth over Q2 in 2014.
Dogster: The Veterinary Associations Don’t Want Vets to Vaccine Every Year
Profits are what vaccine critics believe is at the root of the profession’s resistance to update its protocols. Without the lure of vaccines, clients might be less inclined to make yearly veterinary visits. Vaccines add up to 14 percent of the average practice’s income, AAHA reports, and veterinarians stand to lose big.
Each fiscal quarter, CVP Member Network hospitals share their financial results with us. We ask them to do this so we can compile a benchmarking report. This report enables us to see how the CVP Member Network hospitals are doing in relation to their peers. These results are also a great way to see how your veterinary hospital is performing in relation to other practices.
In the second quarter of 2015, our Member Network hospitals continued to show positive revenue growth over Q2 in 2014. Of the 29 hospitals in our Member Network, 25 or 86% reported growth in 2015 over 2014! The average change in revenue that was reported was 8% extending above average growth patterns for a second consecutive reporting period.