CVP Welcomes Our 30th Veterinary Hospital in Bryn Mawr, PA!

CVP Welcomes Our 30th Veterinary Hospital in Bryn Mawr, PA!

The Bryn Mawr Veterinary Hospital, located just outside of Philadelphia, PA., has been caring for owners and their pets for over 50 years. The animal hospital was acquired by Drs. Steve Cantner and Judy Shekmar in 1979, fulfilling their life-long dream of owning a small animal practice. Bryn Mawr Veterinary Hospital has maintained a primary focus on education and client care. Their animal hospital offers clients an advanced surgical suite as well as digital radiography, orthopedics, acupuncture and cardiology.

The team at Community Veterinary Partners feels privileged that Bryn Mawr owners Steve and Judy have placed their trust in the CVP organization to carry forward their legacy of quality veterinary care, client relationships and team development. “Bryn Mawr is a prime example of a veterinary hospital that puts exceptional veterinary medicine first.  The staff is warm, welcoming and most importantly, educated on the most recent advancements in veterinary care. Bryn Mawr Veterinary Hospital provides pet owners with everything their pet could need.” comments Fali Sidhva, President and COO of Community Veterinary Partners. In addition to superb veterinary services, Bryn Mawr offers its clients state of the art boarding, grooming, training and day care services.

It was always very important for Drs. Shekmar and Cantner to be able to offer their clients the best in medical treatment as well as peace of mind when they have to leave their pet family members overnight. “We are very excited to be partnering our practice with the impressive family of CVP veterinary hospitals. We know that with this joint effort, our practice will continue to grow and thrive, maintaining the culture so unique to us, while offering our staff and clients the very finest in current and future advances in our profession.” Said Drs. Judy Shekmar and Steve Cantner.

Welcome to the CVP family Bryn Mawr Veterinary Hospital!


We’re Hiring!

Community Veterinary Partners is hiring at multiple locations in our family of animal hospitals!

Here is a list of our open positions:

Connecticut:

 

Maryland

 

New York

 

 

 Pennsylvania:

 

 

 

 

 

 

 

 

Virginia: 

 


CVP Welcomes South Towne Veterinary Hospital in Rochester, New York!

Community Veterinary Partners is thrilled to announce the addition of our 29th animal hospital, South Towne Veterinary Hospital on Monday, May 15th, 2017. The South Towne Veterinary Hospital was founded in 1969 in Rochester, New York.

 Dr. Edward Gschrey partnered with the hospital in 1992 and became the Chief veterinarian & hospital director / owner 10 years later in 2002.  Located in Rochester, NY, the hospital strives to provide the highest quality of veterinary care to small animals and exotic pets. With a broad spectrum of diagnostic procedures including ultrasound, digital and dental x-rays and surgical laser they are able to stay ahead of the curve with their current patients as well as performing procedures for other veterinary hospitals on a referral basis.   “South Towne Veterinary Hospital is a fantastic addition to the CVP family.  Their welcoming and caring approach towards all of their clients and patients coupled with their extraordinary focus on diagnostic procedures makes them a perfect partner. We are excited to continue growth into the Upstate New York Area” says CVP Director of Integration Dennis McMichael.  CVP has one other hospital in the Upstate New York Area, Liverpool Animal Health Center, located just outside of Syracuse in Liverpool, New York.

Dr. Edward Gschrey, owner at South Towne Veterinary hospital, attended Cornell University College of Veterinary Medicine graduating in 1986. He lives in upstate New York with his wife, two sons, 2 dogs, 1 cat and 1 bird.  “I’m excited to join the CVP family of veterinary hospitals because the partnership will allow us to meet our hospital goals with more efficiency and support and will allow me to spend more time with my family and meet my individual goals”. His interests in ultrasound, soft tissue surgery and orthopedics make South Towne Veterinary Hospital a leader in animal health in their community and a welcome addition to Community Veterinary Partners.

 


Fort Washington Veterinary Hospital & CVP: A Match That Makes Sense

Community Veterinary Partners is proud to announce the newest addition to our family of hospitals: Fort Washington Veterinary Hospital. As lead doctor Dr. Jeff Berman says, these two organizations—both with a special focus on animals and humans—was a “no-brainer.”

Dr. Berman noted how important it was to maintain the “personality” of Fort Washington Veterinary Hospital while joining CVP. Ft. Washington is a four-doctor small-animal practice located 20 miles north of Philadelphia.

“We have been serving our community since 1972, and many of our clients are the grandchildren of people who have been using us,” he said. “To keep our ‘personality’ means the people and animals we care for can remain comfortable in the setting they have been using for decades.

“CVP has also been very cognizant of our relationship with our employees, many of whom have been with us for 15-20 years,” Dr. Berman said. “CVP worked very hard to make sure our staff would be taken care of the way they deserve.”

Working with a hospital as dedicated to animal welfare as Fort Washington was an obvious choice for CVP too. Dr. Berman entered veterinary care because of a very personal moment in his life. When he was young, his horse was hit by a car. His experience with the vet who treated his horse made Dr. Berman want to help animals as well. He worked as a vet tech in the Emergency Services Department at the Ryan Veterinary Hospital of the University of Pennsylvania’s School of Veterinary Medicine and was subsequently accepted into veterinary school.

In addition to his training in Western veterinary medicine, Dr. Berman stepped outside the box and recognized the value of alternative treatments for his patients. He became a certified veterinary acupuncturist, and in 2009, Fort Washington started offering traditional veterinary Chinese medicine.

The goal of our hospital is to offer as many modalities of treatment as we can,” said Dr. Berman. “Having the ability to use acupuncture and herbal medicine to treat — or supplement standard Western medical treatment — our patients means that I have the ability to expand my medicine bag.”

These offerings add to the compassionate care given by Dr. Berman, Dr. Lance Horwitz, Dr. Andrea Orsher, and Dr. Janet Schultz, and the rest of the Fort Washington staff. That care also includes the convenience of an in-house lab, a home delivery program for medications, and a monthly newsletter for clients’ education.

“Fort Washington Veterinary Hospital is ecstatic about joining Community Veterinary Partners,” he said. “We are really excited to be able to learn from other member hospitals and to have the chance to interact face-to-face.”


The ‘A’ Word: How to Talk to Your Clients about Dental Cleanings with Anesthesia

February is Pet Dental Health Month, and while we love a month dedicated to the importance of dental cleanings, why restrict the conversation to just one-twelfth of the year? You should be talking about pets’ dental health with owners every time they visit your practice. One reason you may not be is straightforward: anesthesia. Many clients hear that ‘a’ word and balk—at the cost, at the risks they associate with anesthesia, or at both.

Using anesthesia in dental cleanings is the only way to make sure an animal leaves your practice with a healthy mouth. According to the American Veterinary Dental College (AVDC), “Anesthesia free dentals provide no preventative benefit, and in fact increase the risk of periodontal disease because pet owners have a false sense of security that their pet’s mouth is healthy simply because the teeth look whiter.”

Here’s how you can broach the important subject of dental cleanings with anesthesia. The more you do it, the easier it will be—and the better you’ll be able to care for your patients.

First, explain why anesthesia is important.
You know that 60% of the tooth in a dog’s and a cat’s mouth lies below the gum-line and that anesthesia allows you to take comprehensive X-rays and thoroughly clean that area, but your client doesn’t. Tell them! You also know that the chances of a healthy pet dying by anesthesia are very low. Let them know exactly what the statistical risk is: 0.05%.

Some clients respond to numbers (like the fact that 85% of cats and dogs over the age of 3 have some form of dental disease), but some don’t. They are
likely to sympathize with their pets. Ask a client to imagine being put in a dentist’s chair, their mouth open, unable to understand the people hovering above them and unable to communicate with them. Explain that the bright lights, loud sounds, and strangers holding them down are stressful to their cat or dog. Anesthesia allows their animal to rest unaware of the procedure that’s being done for their overall well-being.

Lay out the benefits of anesthesia and the risks to a pet when it isn’t used.

A less stressful experience for the animal is just one benefit of a dental cleaning under anesthesia. Explain to your clients that X-rays under anesthesia allow you to see issues that are otherwise hidden, including:

  • Infected teeth
  • Abscesses
  • Broken teeth and roots
  • Dead teeth
  • Periodontal disease

Explain that dental cleanings without anesthesia are like looking for a problem with a house’s foundation by sweeping the floors. Not only do they miss the above, the infections they don’t catch can spread to an animal’s bloodstream, ultimately damaging their heart, kidney, and more.


Take it step-by-step.

Your client likely doesn’t know what goes on when they bring their pet in for a dental cleaning. Break the process down, step-by-step, and explain your anesthesia protocol in detail. This will help them feel more confident in your ability and conscious care. It will also give them a chance to ask any questions they have and express any concerns.

Get real with the numbers.

A major reason many owners stay away from anesthesia is the money they see leave their bank accounts after their pets have cleanings. Don’t be shy about breaking down the costs associated with this type of cleaning:

  • Pre-op evaluation
  • Equipment to administer anesthesia and monitor the animal’s status
  • Equipment needed for a thorough cleaning
  • Qualified staff and the training to monitor an animal under anesthesia

After all, these costs are for the safety and benefit of your client’s pet. And if cleanings without anesthesia lead to lost teeth or disease, those types of cleanings are ultimately a waste of money.

Know what to expect from your client.

A client who leans away from dental cleanings with anesthesia is likely skeptical—and possibly plain scared. Be aware of those emotions when you broach the subject of a cleaning, so you can be factual and empathetic.

And be ready for questions on everything, including:

  • How their pet is evaluated before anesthesia is used
  • The level of training your staff has
  • The dosages of anesthesia you use
  • Recovery time for the animal pet
  • Your use of IV fluids
  • Where the vet will be during the procedure
  • Whether their pet will wake up during the procedure

Dvm360 put together some examples of things you’re probably saying to clients that are almost definitely confusing them about dental cleanings and possibly turning them away. Check out their script here, and then evaluate the tactics you use to talk to clients.

Make resources available.

If your clients don’t get information from you about dental cleanings with anesthesia, they’ll probably get it from the Internet, which is likely to do more harm than good. Beyond Pet Dental Health Month, make resources available to your clients. The AVDC has great free fact sheets, including ones on anesthesia-free dental cleaning and periodontal disease.

And don’t forget to talk to your clients about what they can do at home to help their pets’ teeth stay healthy and strong! You can start with giving your clients this dental tips PDF.


Comprehensive Care at Ridge Lake: The Newest Member of the CVP Team

“We are proud to announce our new partnership with Community Veterinary Partners. Our doctors have provided comprehensive and compassionate veterinary care for local dogs, cats and pocket pets for over 35 years.” The anticipation of Dr. Kusterbeck, Owner and Medical Director, to be a part of the CVP family matches CVP’s excitement in welcoming Ridge Lake Animal Hospital: “The Community Veterinary Partners team is very excited to partner with Dr. Kusterbeck and the team at Ridge Lake Animal Hospital” (Dennis McMichael, CVP Director of Integration and Regional Director of Operations).

“Comprehensive and compassionate care” is certainly representative of what Ridge Lake provides to the animals of Woodbridge, Virginia and the surrounding areas. In addition to cats and dogs, the experienced staff regularly serve reptiles, birds, and other pocket pets. Their facilities also offer everything a client could hope to find and address nearly all areas of care. They have a pharmacy, a surgical suite, and exam rooms. Their digital X-ray equipment is also equipped to handle dental X-rays. Clients are happy to have the option of indoor boarding facilities—with a great outdoor walking area—and grooming services.

In addition to working hard every day to serve their patients, the staff at Ridge Lake Animal Hospital is quick to lend a helping hand to the community at large. The event Dog’s Walk for a Dog Park helped raise money for a dog park in Prince William County, and Ridge Lake Animal Hospital provided medical care and adoption services for some of the victims of Hurricane Katrina. Ridge Lake regularly holds rabies clinics, attends local schools’ career days, and offers reduced cost spay and neuter programs. Dr. Kusterbeck believes, “With Community Veterinary Partner’s help, we will strengthen our position in the community and continue to provide outstanding pet care into the future.”

Ridge Lake Animal Hospital opened in 1982 and became AAHA accredited in 1984. It has a long and reputable history of treating pets like members of the family. Dennis McMichael (CVP Director of Integration and Regional Director of Operations) expressed his confidence in the partnership: “Ridge Lake’s strong reputation for quality care and exceptional customer service go hand-in-hand with our organization’s ongoing philosophy of progressive practice management, making the hospital an excellent addition to the CVP family of veterinary hospitals.”


CVP Welcomes a New Member of the Community: Keystone Animal Hospital

It’s with great pleasure that we introduce Keystone Veterinary Hospital as a CVP hospital! Keystone is located in Oxford, PA and is our 15th hospital located in Pennsylvania.

For lead doctor Dr. Tonya Nowell-Neville and her staff, community matters. CVP Chairman Michael Raphael notes, “Dr. Neville and the hospital are very connected to their community and host several fundraisers to support local youth” in addition to engaging in other forms of community service. That community service is even a part of their mission statement! Personally, Dr. Neville also actively supports local businesses and is involved with her church and area animal organizations.

Keystone Animal Hospital’s concern for the community is obvious in the work they do too. They offer discounts on care to rescue groups and families with multiple pets, and they serve the senior citizens of Oxford and surrounding areas with 10% off on Tuesdays. If a client is unable to get to the hospital, their pet’s needs are still taken care of; Keystone’s staff makes house calls within 15 miles of the hospital.

Whether it’s their community of clients or the community of Oxford, PA at large, the employees of Keystone Animal Hospital do all they can to bring care and compassion to both animals and humans. Much of that care is possible through communication. CVP Chairman Michael Raphael notes, “The whole staff values communication, making sure that their clients feel comfortable and satisfied with the care their pets receive.” Doctors and staff ensure their communication skills and their quality of care are up-to-date through continuing education (CE). Dr. Neville says of the partnership with CVP, “CE opportunities and group learning from affiliated vet hospitals has been an unforeseen benefit that we are enjoying immensely.”

The staff at Keystone Animal Hospital go above and beyond to make sure animals’ needs are met. In addition to the typical offerings of an animal hospital, they provide after-hour care 7 days a week until 9 PM; in-house grooming by Patricia, who owned her own grooming business and kennel for 25 years; and nutritional counseling services. The staff at Keystone understands that the nutritional needs of pets change over time and throughout the events of their life, including puppyhood and pregnancy. On the business side of things, Dr. Neville is happy with the opportunities partnering with CVP has provided: “…volume purchasing allows us to be competitive in our market by passing on the savings to our clients therefore creating a win-win for client and clinic.”

As Michael (Chairman of CVP) says, “We know there are good things to come for Keystone!”


For the Love of Cats: Welcome The Cat Doctor to Community Veterinary Partners!

In August Community Veterinary Partners welcomed our second feline-only practice, The Cat Doctor, to our family. Established in 1983, this hospital has been steadfastly serving the community for more than 30 years. The Cat Doctor is an AAHA accredited hospital and is certified as a Cat Friendly Practice by the AAFP at the Gold Status.

What makes The Cat Doctor special? The staff’s love for and focus on felines, of course, but it’s also their desire to go above and beyond. “I am so pleased The Cat Doctor decided to join our team. Their passion for cats is obvious in everything they do for the felines in their care, extending even to house calls and transporting cats for their owners who can’t bring them in,” says chairman of CVP, Michal Raphael. In addition to house calls and their transport service, The Cat Doctor also offers Level II Reiki, acupuncture, boarding.

Medical Director Dr. Jessica Beiting earned both her undergraduate and veterinary degree from Cornell University and has been with the hospital since 2007. Dr. Beiting has found the transition with CVP to be very positive, sharing that, “I found them to be supportive every step of the way. They have helped guide me in my new role as lead veterinarian and have allowed our hospital to continue to practice the high quality of feline medicine my staff and clients are used to seeing.”

Medical Director Dr. Jessica Beiting

One of the great advantages of joining Community Veterinary Partners is the access you gain to a group of veterinary professionals who are all invested in each other. “I love being a part of a larger group of successful veterinary hospitals where I can reach out to these veterinarians with any questions or for advice. My passion is veterinary medicine, not so much the business side of things, so I am happy CVP allows me to continue to do what I love: save kitties!”

A great bonus to visiting The Cat Doctor? The Housecats! Lois Lane, Violet, and Sparky needed extra attention and care that The Cat Doctor could provide. Now they’re permanent residents!

Lois Lane AKA LoLo
Violet
Sparky AKA Mr. Sparkles

Stay up-to-date on what’s going on at the The Cat Doctor by liking them on Facebook!


Rhawnhurst Animal Hospital & Elkins Park Veterinary Hospital: The Newest Additions to the CVP Family

Community Veterinary Partners’ circle of practices and animal-loving practitioners has grown by two! We’re pleased to welcome Rhawnhurst Animal Hospital, located in Northeast Philadelphia, and Elkins Park Veterinary Hospital.

Dr. Denish, lead veterinarian for Rhawnhurst and Elkins Park Hospitals, graduated from Arcadia University in 1989 and earned a degree from the University of Pennsylvania School of Veterinary Medicine in 1993. In addition to splitting his time between the two hospitals, he is also the staff veterinarian at the Elmwood Park Zoo. Dr. Denish shares his special interests in exotic animal medicine and surgery by providing compassionate care to pocket pets; birds; and exotics, including reptiles; as well as to cats and dogs.

Community Veterinary Partners is familiar to Dr. Denish. He says, “I have known the founders of CVP since their inception and watched them grow into a fantastic organization that shares a common mission statement with our hospitals…I am very proud and honored to be part of the CVP team…It is my hope to have a long-term relationship with CVP such that my clients are rewarded with continued quality veterinary care and we are able to renovate and expand our second location.”

We are equally excited about the prospects of Rhawnhurst and Elkins Park Hospitals in the CVP family! Daniel Eisenstadt, Chairman of CVP, says, “We are delighted to welcome Rhawnhurst Animal Hospital and Elkins Park Veterinary Hospital to the CVP family. We have known Dr. Adam Denish for many years as an advisor and part of our Member Network and we are delighted to have him join CVP as a lead veterinarian.”

The teams at Rhawnhurst and Elkins Park Hospitals include lead veterinarian Dr. Adam Denish, Dr. Marsha Katz, Dr. Trina Russel, and several skilled technicians. Elkins Park Veterinary Hospital also provides boarding services to the community. Their boarding area is well lit, clean, and their staff makes sure it’s a pleasant environment for pets while their owners are away.

Want to learn more about Rhawnhurst and Elkins Park Animal Hospitals? Like them on Facebook!

   


Community Veterinary Partners Welcomes Greenfields Veterinary Associates to our Growing Family of Veterinary Hospitals

Greenfields

 

Community Veterinary Partners is pleased to announce the addition of Greenfields Veterinary Associates to our family.

Greenfields Veterinary Associates has a proud 53-year history of serving southern New Jersey and has been voted Best of Gloucester County. Its compassionate and experienced team of doctors includes Dr. Nina Beyer, Dr. Caroline Lafferty, Dr. Yasmin Mahmood, and Dr. Christopher Salerno.

Dr. Beyer knew from age 12 that she wanted to be a veterinarian, and in 1999 she became a partner at Greenfields. In 2006 she became the sole owner and is eager to be starting the next chapter for her hospital.

“I am thrilled to be able to join the CVP family; this is the next step in our development as a leading practice in the area,” shares Dr. Beyer. After graduating from Pennsylvania State University, Dr. Beyer went to the University of Pennsylvania School of Veterinary Medicine to attain her VMD degree. Since then she has become involved in greyhound rescues and has spayed and neutered and cleaned teeth for hundreds of greyhounds on their way to new homes.

“I’m so excited that Greenfields is now part of CVP,” said Michael Raphael, chairman of the hospital group at CVP. “Dr. Nina Beyer is a special veterinarian and person. She has shown strong leadership skills in developing her technical and support staff. The bond in their family is very tight and it extends to their clients as well.”

 

Greenfields Veterinary Associates is equipped with the latest in equipment and technology and provides wellness care, surgery, dentistry, and emergency care as well as alternative care such as acupuncture and laser therapy.